This article will guide you on how to add a shared mailbox as a fully functional additional account in the same or new Outlook profile. Under the Open these additional mailboxes: section, click the + symbol. It will be your initials or your photo depending on how you have setup your account.) Select Open another mailbox. Select your Account Settings (Upper right corner. Click the Outlook dropdown on the top bar of your screen and select Preferences. Adding an additional Office 365 mailbox via the Outlook Web Application (OWA) Open a browser and go to. User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook.Ĭurrent status: We're investigating a potential issue in which users may experience crashes or may be unable to access Exchange Online via Outlook. Another example of why you would need to add a shared mailbox as additional account includes the situation when you would like to perform a Mail Merge and send the messages using the shared mailbox account. Email: Add a Second Mailbox to Mac Outlook. Title: Users experiencing Outlook connection issues and crashes For what's it worth: There is a current Portal advisory for some users: I’m just wondering if there is any way to create multiple PWAs for Outlook as if I sign into one account and create a PWA, then sign out again.
The basic output should show if MAPI is enabled. Outlook PWAs for Different Office 365 Accounts.
If you can, then check the ensure that MAPI is enabled for that mailbox with get-casmailbox. I would still argue that simply giving yourself full mailbox access is much simplier, however try that and see if you can access it. Since you have the user name and password, open a private/incognito browser session and access the account via OutLook Web App and verify you can even access the mailbox that way.